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Jamie Lee

leejamie@sph.com.sg
@JamieLeeBT

News

May 27, 2020

For banking to go digital, the first steps need to begin with empathy

IT SEEMS like a natural course correction with the virus outbreak. As banks have to limit physical interactions with customers, more transactions are moving online.

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Dialling up the future of call centres at banks

News

May 23, 2020

Dialling up the future of call centres at banks

HERE'S a peek into the future of customer centres at banks. An online transaction fails to go through, and right there and then, the bank will send the customer a chat message, a text, or an e-...

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Singapore banks brace themselves for tough months ahead

News

May 9, 2020

Singapore banks brace themselves for tough months ahead

SINGAPORE banks posted lower earnings in the first quarter after bulking up their provisions to cushion against economic stresses brought on by the virus outbreak, and against some of their oil-...

News

May 6, 2020

How Singapore's keeping credit open to SMEs

CREDIT is flowing to small and medium-sized enterprises (SMEs), the lifeblood of Singapore's economy, amid the novel coronavirus outbreak.

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UOB has approved S$4b in loans backed by government to hard hit mid-sized enterprises

News

May 6, 2020

UOB has approved S$4b in loans backed by government to hard hit mid-sized enterprises

UOB has approved S$4 billion in loans under Enterprise Singapore's (ESG) temporary bridging loan programme (TBLP) since the government increased its risk-share of such loans to 90 per cent a month...

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UOB extends S$4b in loans under government-assisted loan scheme

News

May 5, 2020

UOB extends S$4b in loans under government-assisted loan scheme

United Overseas Bank (UOB) on Tuesday said it has approved S$4 billion in loans under Enterprise Singapore's (ESG) temporary bridging loan programme (TBLP) since the government increased its risk-...

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DBS' O&G portfolio makes up largest chunk of loans to industries hit by Covid-19

News

Apr 30, 2020

DBS' O&G portfolio makes up largest chunk of loans to industries hit by Covid-19

DBS on Thursday guided that its oil-and-gas (O&G) lending portfolio at S$23 billion makes up its single-largest loan exposure to impacted industries made vulnerable by the Covid-19 pandemic,...

Government

Apr 24, 2020

Extended lockdown nudges Singapore towards record slump

WITH tightened lockdown measures that have been extended through to June 1, economists have pencilled in more sobering numbers that would cement the deepest recession that the Republic will ever...

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MAS' near-zero cost funding to banks will halve borrowing rates for SMEs

News

Apr 21, 2020

MAS' near-zero cost funding to banks will halve borrowing rates for SMEs

SINGAPORE banks will just about halve the interest rates to small- and medium-sized enterprises (SMEs) on the latest tranches of government-assisted loans, as the central bank stepped in for the...

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An uneasy solitude for introverts

News

Apr 18, 2020

An uneasy solitude for introverts

THERE are memes that celebrate the Great Lockdown as a small win for the introverts. "I've been preparing for this moment my whole life," so the deadpan quotes go.

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