Rising to the Productivity Challenge: Services in the 2020s

DATE: Sept 25 (Wed)

TIME: 8:45am-1:00pm

VENUE: NUS Business School, Room 03-04, Mochtar Riady Building, 15 Kent Ridge Drive, Singapore 119245

ORGANISER: National University of Singapore, Institute of Systems Science

Competition for local talent, tightening quotas on foreign workers, and consolidation of the real estate industry – these are all challenges facing Singapore’s service industries. The only way forward is to up the game through higher productivity. Join industry and academic leaders at NUS’ first ever conference on service productivity. Hear how outstanding Singapore businesses have reconfigured their operations and marketing to be more efficient, and learn how to grow your business.


Lim Hock Chee, BBM, CEO, Sheng Siong Group


Kelvin Koh, Senior Vice President, DBS Bank

Alex Liu Bin, Regional General Manager, BreadTalk

Michael Tan, CEO, Singapore Productivity Centre

Ivan Png, Distinguished Professor of Strategy and Policy, NUS Business School

Teo Chung Piaw, Executive Director, NUS Institute of Operations Research and Analytics

Jochen Wirtz, Professor of Marketing, NUS Business School

Zhang Yan, Associate Professor of Marketing, NUS Business School

Register herehttps://bschool.nus.edu.sg/events/service-productivity-and-innovation-re...