Resources

Customise, mentor, engage to capture millennials' interest

PARTICIPANTS at a seminar which set out to put a finger on millennial customers and colleagues concluded that this demographic is a diverse group that defies pigeon-holing.

Over 4,000 SMEs tap scheme to digitalise businesses

More than 4,000 fledgling small and medium-sized enterprises (SMEs) have tapped the Start Digital scheme to digitalise their businesses since the programme was launched in January.

7 steps for SMEs looking to embark on digital transformation

Small and medium enterprises across Southeast Asia are looking to invest in digital technologies within the next three years as the key enabler to drive new business propositions and user...

oCap taps AI, machine learning to offer short-term loans to SMEs

SMALL and medium-sized enterprises (SMEs) will soon have a new financing option that leverages machine learning and artificial intelligence.

Businesses can find part-time staff 'in three hours' with manpower firm's app

SINGAPORE - Staff shortages can be a constant bind for businesses in the food and beverage (F&B), retail and cleaning sectors.

Bridging the customer service gap is the need of the hour

CUSTOMER experience is more important than ever before. Studies show a direct correlation between excellent customer experience and revenue growth.

Companies will do well if they can tap millennial concerns: DBS

SINGAPORE - Eco-friendly businesses should take heed of the concerns of millennials as people in this age bracket will have significantly increased spending power in coming decades, said DBS Bank...

Successful digital transformation in firms must involve all employees, say experts

SINGAPORE - A change in organisational culture is the key to driving success in companies grappling with digital transformation, business leaders were told on Wednesday (July 3).

Transforming human resources through technology

Big Data and people analytics are driving changes in the way that companies hire and retain their staff.

Innovation strategies for Singapore SMEs

They include expanding beyond the small domestic market, finding funding, mitigating liquidity risks and looking for M&A solutions.